Accessibility statement for wowsuffolk.org.uk

This website is run by Revel Outdoors Limited on behalf of Suffolk County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Old PDF documents aren’t fully accessible to screen readers
• A video doesn’t have captions or audio description

However, these not within the scope of the accessibility regulations (see below).

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email info@wowsuffolk.org.uk

We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: info@wowsuffolk.org.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

WOW Suffolk is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below.

Exemptions: content that’s not within the scope of the accessibility regulations

You can find the complete list of content exempt from meeting the accessibility regulations on legislation.gov.uk.

• PDF Documents: We have a few, old PDF documents that don’t meet accessibility standards. For example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 Name, Role Value. The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
• Video: We have one prerecorded video published before 23 September 2018 that does not include captions. This doesn’t meet WCAG 2.1 success criteria 1.2.2 Captions (Prerecorded). We may not add captions to this video because prerecorded video published before 23 September 2020 is exempt from meeting the accessibility regulations. The prerecorded video published before 23 September 2020 may require, but doesn’t include, audio description. This doesn’t meet WCAG 2.1 success criteria 1.2.5 Audio Description (Prerecorded). We may not add audio description to this video because prerecorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 04 August, 2020. It was last reviewed on 05 August, 2020.

This website was last tested on 05 August, 2020. The test was carried out by Revel Outdoors Limited.

We tested ALL the pages on this website.